Fastlink takes the lead in implementing the project manager responsibility system in the industry, providing customers with all-round guarantee services before, during and after sales, from the preliminary project design, technical clarification to comprehensive consultation and check of installation acceptance.
Through the construction of information system, Fastlink realizes the connection between ERP system and production line, and ensures product quality and production efficiency. At the same time, CRM system is introduced in an all-round way to realize "information system + cloud platform" by using Internet of things technology, so as to improve order fulfillment and service quality in an all-round way.
Fastlink pioneered the Internet of things control box, won the national invention patent, realized more expanded functions of the product, and created value for the realization of customer intelligent management. • Human computer interface • Door + platform integrated control • Fire fighting linkage • Interlocking function • Security function • Internet of things • Frequency conversion function (optional)
Compared with the layout of the sales network, Fastlink attaches more importance to the fulfillment and delivery of orders and the after-sales guarantee of products. Since the establishment of the company, we have continued the gene of after-sales service till now, and the three management teams (project management team, installation team and after-sales service team) have been expanding and localized to achieve fast response service guarantee.