FAQ

The FAQ focuses on addressing your most salient Fastlink-related issues and questions.

FAQ

The FAQ focuses on addressing your most salient Fastlink-related issues and questions.

Are product training and technical support provided?

We provide comprehensive training and technical support to ensure that you can sell and install our products smoothly.

What is the minimum order quantity for an order?

The minimum order quantity will be determined according to your region and market size, which can be negotiated in the cooperation agreement.

Is there a warranty for the product?

Our products come with a warranty service for a certain period of time, and the specific terms will be specified in the sales contract.

How to obtain product promotional materials?

We offer a wide range of promotional materials including brochures, videos and online materials that you can download directly or request from us.

Is there a regional protection policy?

Yes, we provide regional protection to ensure your sales rights within the designated area.

How to get the latest product information?

You can get the latest information through our official website, email notifications or regular product update meetings.

Is there a year-end rebate policy?

Depending on sales performance and cooperation, we may provide year-end rebates or other incentives.

What tools and equipment are needed to install the product?

We will provide a detailed installation guide and a list of required tools to ensure you can complete the installation smoothly.

How do I report and resolve issues?

You can report the problem through the designated customer service channels and we will provide a solution as soon as possible.

Is there any product certification?

We have CE certification and UL certification.

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